The Mperor uses the warp! (Updated 26/4/23)
Update - Some policy may have changed. Please see our FAQs for information
- All order may require a 1-2 days handling but we definitely try to expedite all orders
- All purchases from Mperor will be shipped using Auspost delivery.
- If you location falls into a remote area (rural), please allow additional 3-6 days to arrive (Please contact us if you would like to find out whether your address is a remote area)
- We try not ship to P.O BOX address, please enter a valid address. If you still would like to do so, delays may apply
- Please enter your contact number for the logistic to contact you in case of anything
- Please take note that ALL metro deliveries are "Authority to Leave", meaning they don't need a signature
- If you are unable to receive the parcel on the day, you may receive a SMS that you can manage your delivery. (This is only for METRO delivery)
- Please note that if your payment is using e-check, the ordering/shipping process won't start until the payment has been cleared
- Codex & Rule Books will be carded to ensure they are not damage during shipment
- Box sets and blisters are carded to prevent extensive damage towards the item
- Items are AVAILABLE available for pick-up at Inn Games (Moss Vale)
- If in any case items are damage while shipping, please provide the Order ID , Image of Damage Goods and email them to email@example.com
- Please note if an item is on Pre-Release Pre-Order, the shipment of the item may arrive the first week after the item release
- Please note if an item is on Pre-Order, item may only ship within 14 days after order has been made
- One order will only be shipped all at once. Please order separately if you would like your order to be shipped separately.
- If you have an issue with your delivery, please contact us first before you change the delivery address else the reward point penalty will apply
- Please note any changes to delivery address after shipment has been processed will incur a -3000 reward points on your account as a $30 redirection fee is charged to us. If the redirection is an error from our end, please let us know so we can revise the penalty.
- Please note that all or most shipment require a signature upon receipt. We can't change the process. We may not be able to ensure a signature upon receipt or the ability to leave without a signature.
- If you shipment is damage during transit, any returns will be borne by customers. Please opt insurance if you wish to cover the return shipping.
NOTE - All xDays quoted are business days/working days
If you have any other queries, please do not hesitate to contact us at firstname.lastname@example.org