Terms & Conditions
Mperor Terms & Conditions
- All Games Workshop products comes unassembled and unpainted unless stated
- All Games Workshop products recommends using Games Workshop related tools to assemble and paint
- Prices are stated are the final prices, all tax and handling fees are already included. However, shipping rates are FREE for orders above $70 and Flat Rate fee of $15 if it's not
- All products which are on PRE-ORDERED with a 14 days lead time
- All products which are SOLD OUT are unavailable till further notice
- All products which are on PRE-RELEASE PRE-ORDER will usually be shipped 2 days before released date to ensure you received them the next business day after released
- If you have an order which have PRE-ORDER item(s), the order may not ship till all items have arrived. Please separate the order if you wish to ship individually
- Any cancellation/returns of orders will result in a penalty of loyalty points. If your order is $140, a total of 3000 points will be deducted. As cancellations and returns have cost imposed to us through shipping and payment gateway fees. (Value of cancellation equates $50 = 1000 points, and calculated every $50 block)
- Buyer is responsible for all shipping cost for any cancellations & returns
- A $15 shipping fees will be imposed on a refund that reduces the initial order value to be lower than the FREE SHIPPING threshold.
- Please make sure you have read through our Pre-Order terms & Shipping Policy before you make an order
- All returns/damage claim are to be made within 14 days of receiving the item.
NOTE - All xDays quoted are business days
If you have any other queries, please do not hesitate to contact us at firstname.lastname@example.org