If you can't find a question here, just email us at firstname.lastname@example.org
Do you shipped out of Australia?
- Currently we only ship within Australia, hopefully in time to come we will do other places as well.
Can you split my order?
- Unfortunately, one order, one shipment. If you would like to split your order, please do make 2 orders.
What currency is on the website?
- All items are priced in Australian Dollars (AUD)
If I can't find an item I want, can you still order them for me?
- Yes, we can order almost anything unless webstore exclusive items.
How do I know if my order is already shipped?
- You should received an email stating that you order has been fulfilled.
If I make a Pre-Order/Backorder, do I have to pay them in full?
- Yes, as the items arrived within 14 days, we recommend all Pre-Orders/Back Orders to be paid in full to avoid any delays in shipment
How long does it take to ship the items to me?
- 2 days handling and usually 3-4 work days but if you are in rural/remote, it may take additional 3-6 work days. Please check out our Shipping Policy
Do you allow pickup?
- unfortunately we don't as we have a full time job and we dont run the business from home.